"Maritime Labour Complaints Resolution "
TRAIL NETWORK SDN BHD is committed to ensuring that Seafarers who serve with the Company contract registered ships have decent working and living conditions, a safe and secure workplace and fair employment.
Seafarers are encouraged to utilize the ship’s Onboard Complaint Procedures in order to resolve complaints at the lowest level possible in accordance with MLC 2006. However, in the event a complaint is unable to be resolved onboard, TRAIL NETWORK SDN BHD provides this complaint form and will assist Seafarers with all true and valid complaints.
INSTRUCTIONS: Please complete each of the required fields in this form and submit. The Administration will take the necessary steps to investigate the matter and ensure that all appropriate measures are taken to rectify any deficiencies. Please note that all information provided will be strictly treated as confidential.